PRIVACY POLICY

Revised Date: 3 September 2024

Restday is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with us in any other way. This policy complies with the privacy laws of Australia, the United States, and other jurisdictions where we operate.

1. Information We Collect

Personal Information:

  • Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (processed securely via third-party payment processors)
  • Purchase History

Non-Personal Information:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Website Usage Data (pages visited, time spent on the site, etc.)

2. How We Collect Information

We collect information through:

  • Direct Interactions: When you make a purchase, sign up for our newsletter, create an account, or contact our customer service.
  • Automated Technologies: As you navigate our website, we collect technical information via cookies, web beacons, and similar technologies.
  • Third-Party Sources: We may receive information from payment processors, shipping providers, and marketing partners.

3. How We Use Your Information

Your personal information is used to:

  • Process Orders: Fulfil your orders, process payments, and arrange shipping.
  • Communication: Send order confirmations, shipping notifications, and customer service responses.
  • Marketing: Send promotional emails, special offers, and updates (with your consent).
  • Improvement: Analyze website usage to enhance user experience and improve our products and services.
  • Legal Compliance: Comply with legal obligations and respond to lawful requests from authorities.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties who assist in order fulfilment, payment processing, shipping, and website hosting.
  • Legal Authorities: If required by law, to comply with a legal obligation or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. International Data Transfers

As we operate globally, your information may be transferred and stored outside of your country, including in Australia, the United States, and other jurisdictions. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of location.

6. Your Rights

In Australia and the United States, you have the right to:

  • Access: Request access to your personal information and obtain a copy.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Cookies: Adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at sharine@therestday.com

12. Complaints

Australia: If you believe we have breached the Australian Privacy Principles, you may contact us to resolve your concern. If unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

United States: If you have privacy concerns, please contact us. We will address your concerns in accordance with U.S. laws and regulations.

This Privacy Policy ensures that Restday complies with the privacy laws of Australia, the United States, and other regions where we do business, while protecting your personal information with care.